Choosing a relationship counselor is mostly a question of fit: someone with real training in couples work, an approach that matches how the two of you argue, and a style you can both sit with. This guide covers what to look for and what to ask. If you already know you want to work with us, the couples therapy page explains how we work with couples in Charlotte and who leads it.
What You’ll Learn
- What the credentials behind a counselor’s name mean for couples work.
- The approaches worth asking about, including Emotionally Focused Therapy and the Gottman Method.
- Questions to ask in a first phone call.
- How to decide between in-person and online sessions.
- What the first few sessions usually look like.
What a Relationship Counselor Actually Does
A relationship counselor works with both of you at once, on the pattern between you, which neither of you can see clearly from inside it. Most couples arrive fighting about something concrete, such as money, chores, or whose family to see at the holidays. Underneath, the same two positions keep getting taken. The counselor’s job is to help you see that cycle while it is happening and find a different way through it.
That is different from individual therapy, where the focus is one person’s history and inner life, and different from family therapy, which brings in children, parents, or siblings. Some couples use more than one of these over time, but a good relationship counselor is clear about which one you are in.
What the Credentials Mean
Three kinds of licensed clinicians do couples work, and the letters tell you about training, which is a different thing from skill with couples.
- Psychologists (PhD or PsyD) have doctoral training in assessment and therapy. Many work with couples as a core part of their practice; some do not, so ask.
- Licensed marriage and family therapists (LMFT) are trained specifically in couples and family systems. Working with the relationship as the client is the center of their training.
- Licensed counselors (LCMHC in North Carolina) vary widely. Some have specialized couples training; many are primarily individual therapists.
Whatever the license, ask how much of the clinician’s week is couples work. Someone who sees two couples a month is doing a different job than someone who sees ten a week. At our practice, the team is doctoral-level psychologists and one licensed marriage and family therapist, and every clinician on the team works with couples. The team page lists who is in person and who works by video.
Approaches Worth Asking About
Two frameworks shape most modern couples work, and it is reasonable to ask which one a counselor leans on.
- Emotionally Focused Therapy (EFT) treats a stuck cycle as a problem of attachment. The work is slowing the fight down enough to find what each of you is protecting, and saying it in a way that lands. EFT is one of the best-supported couples therapies in the research.
- The Gottman Method is more structured and skills-based. It builds on decades of observational research about what distinguishes couples who stay connected, and it gives you concrete tools for conflict, repair, and friendship.
- Systemic and psychodynamic approaches look at where each of you learned your part of the pattern, often in a family of origin. Many counselors blend these with EFT or Gottman work.
Our couples therapy page explains how we use each of these and which is likely to fit a given couple. Our approach is non-judgmental: in almost every couple, both people are doing something that makes sense given what they are afraid of, and both are doing something that makes it worse.
Questions to Ask in a First Call
Most counselors offer a brief phone call before a first session. Five questions do most of the work:
- How much of your practice is couples? You want a clear, specific answer.
- What do you do when one partner is unsure about therapy? A good answer is calm about it. One hesitant partner is the normal starting point, not a problem.
- Do you ever see us individually? Some counselors hold one or two individual sessions early on. Ask how they keep that from becoming secret-keeping.
- What does progress look like in the first two months? Good answers mention shorter fights and catching the pattern out loud before they mention feeling close again.
- In person, online, or both? See below.
In Person or Online

Couples therapy works in both formats. In person makes it easier to read body language and gives the session a boundary that is hard to recreate at home. Online removes the commute, lets partners join from two locations, and makes a weekly rhythm easier to keep when schedules are packed. The couples who struggle online are usually the ones trying to do it from the same couch with a laptop between them; two devices in two rooms often works better.
If one of you travels or you live outside Charlotte, online therapy across North Carolina keeps the same clinician and the same work.
What the First Sessions Look Like
Expect the first session or two to be mostly listening. The counselor is trying to understand the pattern between you, what each of you has tried, and what you each want to be different. From there the work becomes more active: catching the cycle in the room, slowing it down, and practicing a different move.
Couples tell us the fights got shorter before they got rarer, and that they started catching the pattern out loud, sometimes while it was still happening. Those changes show up well before anyone would call the relationship easy.
Couples Therapy at the Therapy Group of Charlotte
Everything about how we work with couples lives on one page: who leads couples work, the approaches we use, what the first sessions look like, and what we charge. Start on our marriage and couples therapy page. For gay, lesbian, bisexual, queer, and trans couples, the LGBTQ+ couples therapy page describes how the work differs. When the conflict involves more than the two of you, see family therapy.
Frequently Asked Questions
How much does a relationship counselor cost in Charlotte, NC?
It depends on the clinician’s training and whether the practice bills insurance directly. Many Charlotte practices, including ours, are out of network and provide the paperwork for reimbursement. Our current rates are on the payment page.
What is the success rate of relationship counseling?
It depends on both partners’ commitment, the counselor’s approach, and what you are working on. Approaches like Emotionally Focused Therapy and the Gottman Method have the strongest track records, and most couples who stay with the work report better communication and more satisfaction with the relationship.
Are relationship counselors worth it?
For couples caught in the same fight, growing distant, or recovering from a breach of trust, yes. The work gives you a place to have the conversation you keep failing to have at home, with someone whose job is to keep it from going the way it usually goes.
What kind of therapist do I need for relationship issues?
A licensed psychologist, a licensed marriage and family therapist (LMFT), or a counselor with specific training in couples therapy. More than the license, ask how much couples work they do and which approach they use.
Is marriage counseling conducted in person or online?
Both. Most practices now offer either, and many couples mix them, meeting in person when they can and online when a week gets away from them.